privacy policy

privacy policy

Effective Date: January 1, 2026

This Privacy Policy describes how Zellig Health LLC and Zellig Psychiatry PC (collectively, “Zellig,” “we,” “us,” or “our”) collect, use, and share information through www.zelligcare.com (the “Site”). By using the Site, you consent to the data practices described in this policy. This Privacy Policy does not govern Protected Health Information (“PHI”) received once you become a patient — that is covered by our Notice of Privacy Practices.

Scope and Service Area

Zellig Psychiatry PC provides outpatient psychiatric care to patients located in Pennsylvania. Zellig Health LLC operates this Site, owns the Zellig brand and related intellectual property, and provides administrative and operational support to Zellig Psychiatry PC under appropriate agreements designed to protect your information.

This Site is intended for visitors located in Pennsylvania. We do not direct our services to, or knowingly market to, residents of other states or other countries. If you are accessing the Site from outside Pennsylvania, please be aware that we do not offer clinical services to non-Pennsylvania residents and that this Site is not designed to comply with the privacy laws of other jurisdictions.


Information We Collect

Information you provide. When you submit a contact form, appointment request, or newsletter signup, we collect the information you choose to provide, which typically includes:

  • First and last name
  • Email address
  • Phone number
  • Any message or details you choose to include

We do not request, and the Site is not designed to collect, clinical or health information. Please do not submit detailed health information through Site forms. Once you are an established patient, clinical information is collected through our secure patient portal and electronic health record system, not through this Site.

Information collected automatically. When you visit the Site, we automatically collect certain technical information, including IP address (anonymized), browser type, device type, operating system, pages viewed, time spent on pages, referring website, and approximate geographic location based on IP address.

Cookies and similar technologies. We use cookies and similar technologies to maintain Site functionality, remember your preferences, and analyze Site traffic. Most browsers allow you to refuse or delete cookies through browser settings; doing so may affect Site functionality.


How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and appointment requests
  • Communicate with you about your inquiry or our services
  • Send you newsletters or practice updates if you have signed up to receive them
  • Operate, maintain, and improve the Site
  • Analyze Site traffic and visitor behavior in aggregate
  • Comply with legal obligations and protect our legal rights

Analytics and Session Analysis

Google Analytics. We use Google Analytics to understand how visitors use the Site. We have enabled IP anonymization, which truncates visitor IP addresses before they are stored. We do not use Google Analytics to collect or transmit the contents of Site forms or any health-related information. You may opt out by installing the Google Analytics Opt-out Browser Add-on or by enabling “Do Not Track” in your browser.

Microsoft Clarity. We use Microsoft Clarity to understand how visitors interact with the Site. Clarity captures session recordings, mouse movements, clicks, and scrolling behavior. Clarity masks text entered into form fields by default; however, you should not enter detailed health information into Site forms. Information collected by Clarity is processed by Microsoft in accordance with the Microsoft Privacy Statement. You may opt out via “Do Not Track” browser settings or privacy tools that block third-party tracking scripts.


Sharing of Information

We do not sell, rent, or lease your personal information. We do not currently share information collected through the Site with third parties for their own marketing purposes. We may share information in the following limited circumstances:

Service providers. We may share information with vendors who help us operate the Site, host our infrastructure, or send communications on our behalf. These providers are contractually required to safeguard your information and use it only for the purposes we authorize.

Affiliated entities. Information collected through the Site may be shared between Zellig Health LLC and Zellig Psychiatry PC for operational and administrative purposes.

Legal requirements. We may disclose information if required by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect the rights or safety of Zellig or others, or investigate fraud or security incidents.

Business transfers. If Zellig Health LLC or Zellig Psychiatry PC is involved in a merger, acquisition, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

In the future, we may use third-party advertising platforms (such as Google Ads or Meta Ads) to reach prospective patients. If we do, this policy will be updated to reflect those practices before they begin.


Marketing Communications

We may send you emails about practice updates, newsletters, or general information from time to time, but only if you have provided your email address and chosen to receive such communications. You may unsubscribe at any time using the unsubscribe link in any marketing email or by contacting us at the email address below. Unsubscribing from marketing communications will not affect transactional communications related to scheduling, billing, or your care.


Children Under Thirteen

This Site is not directed at children under thirteen, and we do not knowingly collect personal information from children under thirteen through the Site. If you are under thirteen, please do not submit information through the Site; ask a parent or guardian to contact us on your behalf. If we learn that we have inadvertently collected personal information from a child under thirteen, we will delete that information.

Note that Zellig Psychiatry PC provides clinical services to patients age twelve and older. Clinical intake for minor patients is handled through our patient portal with parent or legal guardian involvement, not through this Site.


Links to Other Sites

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any site you visit.


Security

We use reasonable administrative, technical, and physical safeguards to protect information submitted through the Site. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Email and Site forms are not appropriate channels for transmitting sensitive health information or for emergencies. If you are experiencing a psychiatric emergency, call 911, go to your nearest emergency room, or call or text 988.


Your Choices

You may:

  • Request that we delete information you have submitted through Site forms, subject to limited exceptions
  • Request access to or correction of personal information you have submitted
  • Unsubscribe from marketing emails at any time
  • Adjust your browser settings to refuse cookies or limit tracking

To exercise any of these choices, contact us at the email address below. We will respond within a reasonable timeframe. These choices apply to information collected through the Site. Rights regarding PHI are described in our Notice of Privacy Practices.


Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this policy indicates when it was last revised. Material changes will be communicated by posting a prominent notice on the Site or, where appropriate, by email. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.


Contact Us

Zellig Health LLC

172 Stetson Drive, Chalfont, PA 18914

Email: practice@zelligcare.com

Phone: (215) 318-1821

For questions specifically about PHI or your rights as a patient, please refer to our Notice of Privacy Practices.

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